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Case study

Custom Charger-Integrated Payment Terminals for Orlen’s Charging Network

By embedding and custom-integrating payment terminals into Orlen’s chargers, Ocean helped align payment flows with charging session management for full backend clarity.

OCEAN Team
21, Jan 2026

As EV charging networks expand, payment terminals embedded directly into charging stations can offer a streamlined user experience. However, standard implementations often fall short when operators require deeper backend visibility and tighter control over session and payment data.

Orlen needed a charger-integrated payment terminal solution that went beyond the limitations of a typical setup. Their operational requirements called for more transparency at the backend level and closer alignment between payment flows and charging session management.

To address this, Orlen and the Ocean team implemented a custom payment terminal integration with the charging stations themselves, enabling a solution tailored to Orlen’s operational model while preserving a seamless experience at the charger.

Customer Profile

Orlen is a major energy and mobility provider operating EV charging infrastructure across multiple locations. As part of their network development, Orlen chose to deploy charging stations with payment terminals embedded directly into the charger.

While this model simplifies the driver experience, Orlen required additional capabilities that standard charger-level payment implementations could not fully provide. Specifically, they needed better visibility of payment context at the backend level and tighter control over how charging sessions are tracked and managed.

Rather than accepting these limitations, Orlen opted for a custom integration approach that enhances the standard charger-integrated payment model.

How the Charger-Integrated Payment Setup Works

In Orlen’s setup, the payment terminal is embedded in the charging station, enabling drivers to pay and start charging directly at the charger, while Ocean’s CPMS receives payment data via custom OCPP Data Transfer messages to ensure backend transparency.

These messages securely communicate key data points such as:

  • Preauthorized amount
  • Card identifier
  • Applied pricing
  • Final charged amount

This allows Ocean’s CPMS to accurately associate payment context with the charging session, even though the payment flow itself is initiated and handled at the charger.

Key Takeaway: Custom Control with Charger-Integrated Payment Terminals

The implementation showed that charger-integrated payment terminals can be customized beyond standard limitations while maintaining a smooth user experience at the point of charge.

By extending the communication between the charging station and Ocean’s CPMS, Orlen gains full visibility into payment and session data without altering the driver-facing flow. This ensures consistent backend tracking and control while keeping payment interactions localized at the charger.

The result is a charger-integrated payment solution that supports Orlen’s operational requirements rather than constraining them.

Lessons Learned That Can Help You

Orlen’s implementation shows how charger-embedded payment terminals can be integrated to support backend visibility through custom data exchange.

For you as a reader, this matters because it shows that:

  • Standard charger-integrated payment setups may limit backend insight.
  • Custom data exchange enables full session and payment transparency.
  • Operational control can be retained, even when payments are handled at the charger.

This approach allows operators to balance user simplicity with backend robustness.

Conclusion: Aligned for Custom Charger-Integrated Control

Orlen’s implementation highlights the value of adapting charger-integrated payment terminals to real operational requirements.

By working closely with the Ocean team to extend standard charger-level integrations, Orlen now operates a payment setup that delivers a seamless driver experience while providing the backend control and transparency needed for reliable, scalable operations.

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